MOUNTESCROW USER TESTING & COMMUNITY ENGAGEMENT TASK
MOUNTESCROW USER TESTING & COMMUNITY ENGAGEMENT TASK
🚀 HELP US TEST, IMPROVE AND BUILD MOUNTESCROW
Mountescrow is looking for 200 users to participate in a structured app testing and community engagement exercise.
We are recruiting:
📱 100 iPhone users
🤖 100 Android users
Your role is simple: use Mountescrow as a real user, test the complete experience from onboarding to transaction and withdrawal, and tell us honestly what you think.
This exercise will help us identify what works well, what needs improvement and how we can make Mountescrow easier and more useful for everyone.
💰 WHAT IS MOUNTESCROW?
Mountescrow is a digital escrow platform designed to make transactions safer and give buyers and sellers greater confidence when doing business with each other.
In many transactions, the biggest problem is not the availability of money. It is trust.
A buyer may be uncomfortable paying someone they do not know. A seller may also be uncomfortable delivering goods or services without confidence that payment will be made.
Mountescrow provides a structured environment where transaction terms can be established and funds can be managed according to agreed conditions.
The platform can support transactions involving:
• Goods and services
• Online purchases
• Freelance and consulting services
• Real estate transactions
• Business-to-business transactions
• Milestone-based projects
• Other transactions where payment confidence and accountability matter
Why Mountescrow?
Mountescrow is built around a simple idea:
People should be able to transact with greater confidence, even when they do not know each other personally.
The platform is designed to provide:
✅ Greater payment confidence
✅ Structured transaction agreements
✅ Conditional and milestone-based transactions
✅ Better visibility throughout the transaction process
✅ Digital transaction records
✅ A framework for handling disputes
✅ A more structured alternative to simply transferring money and hoping the other party fulfils their obligation
🧪 YOUR MAIN TASK: TEST THE COMPLETE MOUNTESCROW EXPERIENCE
We want you to test Mountescrow from beginning to end, just as a genuine customer would.
Do not stop after downloading the application.
Your task is to go through the complete user journey and tell us what the experience is like.
STEP 1: 📲 DOWNLOAD THE APP
Download the Mountescrow application on your iPhone or Android device.
Open the application and begin the onboarding process.
STEP 2: 👤 CREATE YOUR ACCOUNT
Register for a Mountescrow account using your details.
Pay attention to how simple or difficult the registration process feels.
Tell us if anything is unclear or if you encounter any problems.
STEP 3: 🔐 VERIFY YOUR IDENTITY
Complete the identity verification process within the application.
This is an important part of testing because we want to understand how easily a new user can move from registration to becoming a verified Mountescrow user.
Please do not share sensitive identity documents or personal information with the task organisers. Simply report your experience with the verification process.
Tell us:
• Was the process easy to understand?
• Were the instructions clear?
• Did you encounter any difficulty?
• Was the process completed successfully?
STEP 4: 💰 FUND YOUR MOUNTESCROW ACCOUNT
Once your account is ready, test the funding process.
You can fund your account with as little as ₦500.
You do not need to commit a large amount of money to participate in this test.
The purpose is to understand how easily a user can move money into the platform and navigate the process.
STEP 5: 📝 CREATE A PROPOSAL
Create a proposal within Mountescrow.
Go through the process carefully and pay attention to how the proposal creation journey feels.
Consider:
• Is it easy to understand?
• Are the instructions clear?
• Do you understand what you are being asked to enter?
• Can you complete the process without assistance?
• Is there anything that should be simplified?
STEP 6: 🔄 TEST THE TRANSACTION EXPERIENCE
Explore how the transaction process works after creating your proposal.
The objective is to understand the complete journey rather than testing only one feature.
Pay attention to:
• How information is presented
• How the transaction status is communicated
• How easy it is to understand what happens to your funds
• Whether the different stages make sense
• Whether you feel confident using the platform
STEP 7: 💸 TEST THE WITHDRAWAL PROCESS
After funding your account, test the withdrawal process so you can experience the journey from funding to withdrawal.
The purpose is to ensure that you experience the platform from both sides:
Money going into Mountescrow → Using the platform → Money coming back out.
Tell us how easy or difficult the withdrawal process was and whether the instructions were clear.
This is important because we want participants to test the end-to-end customer experience, not just download the application.
💬 STEP 8: GIVE US YOUR HONEST FEEDBACK
After completing the journey, tell us what you genuinely experienced.
We want to know:
Was the application easy to understand?
Was registration straightforward?
Was identity verification easy to complete?
Was funding easy?
Was creating a proposal straightforward?
Did you understand how the transaction process works?
Was withdrawing your funds easy?
Did anything confuse you?
Did you encounter any technical problems?
What did you enjoy?
What would you change?
Would you trust Mountescrow with a real transaction?
Your criticism is welcome.
If something did not work properly, tell us. If something was confusing, tell us. If something could be significantly better, tell us.
We would rather discover these issues from you now and improve the product than have a future customer encounter them.
📱 STEP 9: FOLLOW MOUNTESCROW ON SOCIAL MEDIA
Please follow Mountescrow across our official social media platforms:
• TikTok
• Threads
• X (Twitter)
After following our pages, explore the content we have published.
You are required to like and comment on at least 20 Mountescrow posts that genuinely interest you.
Please make your comments natural and relevant to the individual posts.
We are interested in genuine community engagement, not empty comments simply to increase numbers.
👤 STEP 10: FOLLOW THE MOUNTESCROW CEO
Participants are also required to follow the Mountescrow CEO across his social media platforms.
Please follow the CEO on:
• TikTok
• Threads
• X (Twitter)
This gives you an opportunity to understand the person behind the company, his thoughts on business and technology, and the journey behind building Mountescrow.
⭐ STEP 11: APP STORE / PLAY STORE REVIEWS & PRODUCT FEEDBACK
We are looking for:
📱 100 iPhone users
🤖 100 Android users
to test Mountescrow and provide genuine feedback.
We want your honest opinion.
If you encounter problems:
If you experience bugs, difficulties, confusion or anything that you believe needs improvement, do not feel pressured to leave a negative public review.
Instead, submit the issue through this task.
Tell us what happened so our team can investigate it and work on improving the product.
If you have an excellent experience:
If you have genuinely completed the testing journey, enjoyed using Mountescrow and believe the application deserves your recommendation, we would appreciate you sharing your honest positive experience through the appropriate app store.
Android users can leave their review on the Google Play Store, while iPhone users can leave their review on the Apple App Store, where applicable.
Your review should always reflect your actual experience.
We are not looking for manufactured reviews.
Simply put:
Something went wrong?
Tell us privately so we can fix it.
Something could be better?
Tell us so we can improve it.
You genuinely had a great experience?
Share your honest experience publicly and help others discover Mountescrow.
🎯 WHAT WE ARE TRYING TO ACHIEVE
This exercise is about much more than downloads, followers or app-store ratings.
We want to understand the complete experience of a new Mountescrow customer.
From:
Download → Registration → Identity Verification → Funding → Proposal Creation → Transaction Experience → Withdrawal → Feedback
We want to know where the experience feels effortless and where users encounter friction.
Your experience will help us identify:
• What users understand immediately
• Where users struggle
• What features users appreciate
• What needs to be simplified
• What creates confidence
• What creates hesitation
• What technical issues need attention
• What would make people comfortable using Mountescrow for real transactions
💰 IMPORTANT NOTE ABOUT FUNDING
You do not need to fund your account with a large amount of money for this exercise.
Mountescrow allows users to fund with as little as ₦500, giving you the opportunity to test the funding and withdrawal experience with a relatively small amount.
The objective is to test the process, not to spend money unnecessarily.
✅ FINAL PARTICIPANT CHECKLIST
Before completing the task, make sure you have:
☐ Downloaded the Mountescrow application
☐ Created a Mountescrow account
☐ Completed identity verification
☐ Funded your account
☐ Tested the funding process
☐ Created a proposal
☐ Tested the transaction experience
☐ Tested the withdrawal process
☐ Submitted honest product feedback
☐ Followed Mountescrow on TikTok
☐ Followed Mountescrow on Facebook
☐ Followed Mountescrow on Instagram
☐ Followed Mountescrow on Threads
☐ Followed Mountescrow on X
☐ Followed Mountescrow on LinkedIn
☐ Followed the CEO on LinkedIn
☐ Followed the CEO on TikTok
☐ Followed the CEO on Facebook
☐ Followed the CEO on Instagram
☐ Followed the CEO on Threads
☐ Followed the CEO on X
☐ Liked and commented on at least 20 Mountescrow posts that genuinely interest you
☐ Submitted your honest experience and feedback
☐ If your experience genuinely warrants a positive review, shared your honest experience on the appropriate app store
🚀 HELP US BUILD MOUNTESCROW
Mountescrow is being built around a very real problem:
How do you confidently transact with someone when trust is uncertain?
We believe technology can make transactions more structured, transparent and trustworthy.
But building a useful product requires more than having an idea. It requires listening to the people who actually use it.
That is why your participation matters.
You are not simply downloading an application.
You are helping us test the entire customer journey, identify weaknesses, improve the experience and build a platform that people can confidently use for real transactions.
200 USERS. REAL EXPERIENCES. HONEST FEEDBACK.
Join us and help us build Mountescrow into a platform people can confidently use to transact.
